Some clearance items may incur a restocking fee. Oversized Products Requiring LTL (Skid Freight).Once the Terms are Accepted we Cannot Cancel, Refund or Exchange) Special Orders (Once an Item is Ordered and is a Special Order Our Team will Contact you for Confirmation and Delays.Custom Built to Order Products (Custom Wheel Drilling, Custom Wheel Finishes, ETC).Used or Installed Products (Excluding Defects).The credit on your statement will take about 5-7 business days to display. Refunds do take 3-5 business days to process on arrival. Once the product gets returned and processed by our team we will issue a refund back to your account. In order to make the returns process quick and efficient, it is highly recommended to reorder the proper product from our site. We don't reimburse the installation under any circumstances. Capital Auto Parts cannot compensate for damages during the installation. Once it arrives our returns team inspects the product and processes the return. Refunds and/or exchanges will only be processed once the package arrives at our warehouse. This helps ensure any extra shipping damages on the return shipping. Firstly, we need to ensure all the original packaging and paperwork are included with the product. Special orders will always be confirmed via telephone and/or email Special order items are non-returnable and non-exchangeable.

This includes (Instructions, Paperwork, Hardware, Additional Parts and Packing Materials) Product must be returned with all accessories originally included.Product must be in the original condition and returned in it's original package.We cannot accept any items that have been used or installed.To Make the Returns Process As Easy As Possible Please Email Us with Order Number As the Subject Requirements If you are unhappy with any item that has been purchased or an error with your order and it meets the return requirements below, it can be returned anytime within 365 days of the delivery date. At Capital Auto Parts, our goal is to make the process as easy to minimize the pain from our clients. We completely understand that returns and exchanges are a pain and sometimes confusing. At Capital Auto Parts, our number one priority is customer satisfaction.

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